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The business case for happiness at work

28 Jul 2010 | Psychology Today

Last week I met someone I'd coached a few years ago for a catch-up dinner. Her face was glowing and she was radiating enthusiasm and energy. Her organization had been through a very tough time with job losses, new management, high levels of uncertainty. And she had been given lots of new challenges to deal with, responsibilities and in areas she'd had little knowledge of. She was loving it all and told me that she was incredibly happy at work.

But what is the general effect that supposedly post-recessionary times are having on happiness and productivity?

At iOpener the research and consulting company I run, we've been collecting data about happiness at work and productivity since before the recession started. So we can compare some before, during and after recession numbers, all of which are really interesting.

One of the main ways we measure the effect of happiness at work is by looking at time people spend on task - or doing what they're there to do. Before the recession, people who were really happy at work reported that they spent 78% of their day on task. The rest was taken up by sorting diaries, doing mundane stuff like waiting on calls, for frozen screens - the kind of thing that gets in the way of real work. In contrast people who were most unhappy at work said that they spent only 53% of their time on task. That's a 25% difference between both groups.

Read article here


Action for Happiness


  • @HeleneReinbolt: On the blog: Action For Happiness: What can you do? http://t.co/asXrcVaWJH#happiness

    today 6:28am

  • Follow your heart, but take your brain with you

    today 4:02am

  • Taking a nap isn't just great when you're a baby, exhausted or old. They enhance our memory, mood and problem solving http://t.co/5Bzy3YPcAH

    today 12:13pm

  • Let's make the world a happier and more caring place. Start where you are. Use what you have. Do what you can http://t.co/sSCopXs67d

    yesterday 10:42am

  • @SustHapp: Teachers! Treat yourself to the online course in sustainable happiness this summer! http://t.co/nnD6Lhn6vs @…

    yesterday 5:03am

  • When we take a mindful approach to life, we choose to notice and accept how we're feeling right now, without judging or trying to change it

    yesterday 4:34am

  • @peoplelab_: Happy Monday! Action 2: Do kind things for others, via http://t.co/0S9Mgh9czA

    yesterday 11:44am

  • Tips for when you feel low: don't suffer in silence; be kind to you; it's fine to say no; stay active; eat healthily http://t.co/5hYC6bRZ5X

    yesterday 9:50am

  • Before you speak (or share online), THINK: is it True? is it Helpful? is it Inspiring? is it Necessary? is it Kind? http://t.co/5OLhEabiRA

    sunday 20 jul 10:52am

  • There's a space between what happens to us and how we react to it. That space holds the key to happiness: the ability to choose our response

    sunday 20 jul 7:10am

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