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What is emotional intelligence?

05 Jun 2015 | Robert Conrad

Although we are affected by our surroundings and by the behaviour of others, we ultimately all have the ability to choose how to respond. And to do this effectively, we need to develop our Emotional Intelligence.

By honing the skills to understand and manage emotions effectively, we can greatly increase our quality of life, both at home and at work. People with high Emotional Intelligence also tend to cope better under pressure, acknowledge and learn from their mistakes and take criticism well.

The infographic below, by the University of Maryland, explores why we react the way we do and how improving our Emotional Intelligence can help us gain more control of our lives.

What Is Emotional Intelligence

 

Robert Conrad is a former manager with over 10 years of experience, and a former "anger addict". He has since learned to manage his emotions, and uses these experiences to mentor at-risk youth.

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