We take your privacy very seriously and we ask that
you read this privacy notice carefully. It contains important
information about who we are, how and why we collect, store, use
and share your information and your rights in relation to
Who we are and what we do
Action for Happiness is a Registered Charity providing a range of
services to help people take action for a happier and more caring
world. Everything we do is in support of our mission and we have no
commercial or political aims.
When you interact with Action for Happiness, you may choose to
share some personal information with us, such as your name and
contact details. Action for Happiness acts as the Data Controller
how we use any information that you give us, in line with the
General Data Protection Regulations 2018.
We are committed to ensuring that your privacy is protected.
When you provide us with information, it will only be used in
accordance with this Policy. Action for Happiness may change this
as of 17 May 2018 and gives you more control over your
information and more clearly explains how we use it.
How This Policy Applies
This Policy describes the information we collect from you, how
we use that information and our legal basis for doing so. It also
covers whether and how that information may be shared and your
rights and choices regarding the information you provide to us. By
choosing to share your personal data with us and using the services
offered by Action for Happiness, you're acknowledging you have
When and how we collect your data
We do not collect any personal information about you except when
you specifically and knowingly provide such information. You may
choose to share your data with us in various ways, including:
- By signing up to join our movement
- By booking to attend one of our events or courses
- By supporting one of our online campaigns
- By registering your interest to hear about opportunities to get
involved with our work (e.g. to discover courses near you or find
out how to be a course leader)
- By ordering our resources (e.g. our postcards or school
- By interacting with us in other ways where you choose to share
When you provide your personal data in this way you are giving
us permission to hold this data and process your information in
You may provide this information to us via various online
platforms which we use to fulfil our charitable objectives,
including our website and a small number of trusted and secure
third-party services we use for managing event bookings and
capturing data via online forms and surveys.
Your data will be held and processed in a limited number of
carefully controlled systems, which we also use to fulfil our
charitable objectives, including the trusted third-party platforms
we use for email communications, relationships management and
secure data storage and backup.
We only collect information for legitimate purposes in ways
which are adequate, relevant and limited to what is necessary in
support of our charitable aims. We endeavour to ensure that the
information we hold is accurate and, where necessary, kept up to
date. And we take steps to ensure that any personal data that is
inaccurate is rectified or erased without delay.
If you wish to access, update or request deletion of your
personal information we will ensure that such requests are always
acted on in a timely and appropriate way (see details below).
What do we do with the data you provide
We use the information you share with us to provide you with
useful and relevant information in support of our mission. This
- Sending you relevant information about the specific part of our
work that you have engaged with (e.g. a course you are attending or
the resources you have ordered)
- Sending you occasional updates about our work which we feel are
relevant and appropriate
- Letting you know about upcoming events, courses or activities
near you, where these are considered to be relevant and
Our processing of your data is based on one or both of the
following two legal bases:
- Consent: where possible we will ask for your
consent to use your data. Your consent is given to us when you
choose to share your information with us in accordance with this
- Legitimate Interest: in some cases, we may
process your data to pursue our legitimate interests in a way that
might reasonably be expected as part of running our charity and
that does not materially impact your rights, freedom or
We have procedures in place to ensure that information you
provide is processed lawfully, fairly and in a transparent way. We
will only hold your information on our systems for the period
until you request it is deleted.
Opting out from our communications
You can opt out from our communications at any time. This can be
done by clicking on the "Unsubscribe" link at the bottom of our
emails or by replying to any of our communications and asking to
opt out from receiving these updates.
Accessing your data and keeping it up to date
If you would like to find out what information we hold about
you, or let us know about any changes to your information, you can
do this at any time by writing to us at email@example.com
you an email we will also often include a link where you can see
the data you have provided to us and make changes to this if needed
to keep it up to date.
How we keep your data secure
We take your privacy very seriously and we are committed to
ensuring that your information is secure. To prevent unauthorised
access or disclosure, we have put in place suitable procedures to
safeguard and secure the information we collect. This
includes protection against unauthorised or unlawful processing and
against accidental loss, destruction or damage.
When and how we may share your data
In order to carry out our charitable aims, your data may be
processed by one or more trusted service providers which we use to
operate elements of our service and process data on our behalf. For
example, if you order printed materials from us, we may need to
share your address with a shipping company, so they can deliver
these resources to you.
Where such data is provided to third parties it will always be
on a limited and controlled basis and they will not have permission
to contact you for any other purposes.
The information you provide to us will not be shared with any
other entity or organisation without your explicit consent.
Links to other websites and resources
Our website contains links to other websites and resources of
interest. Once you have used these links to leave our site, you
should note that we do not have any control over these other
websites. Therefore, we cannot be responsible for the protection
and privacy of any information which you provide whilst visiting
applicable to the website in question.
Asking for your personal data to be deleted
As described above, you are able to opt out of receiving our
general updates emails or invitations to courses and events at any
time by clicking "Unsubscribe" or by writing to us.
You may also ask at any time for your personal data to be
deleted from all Action for Happiness systems, by writing to us at
If you withdraw your consent to us processing your data, we will
delete your personal data from all systems on which we hold it
within two weeks.
Data Protection Officer
To contact our Data Protection Officer, please email firstname.lastname@example.org
Or you can contact us in writing via post at:
Action for Happiness, WeWork, 3 Waterhouse Square, 138 Holborn,
London EC1N 2SW.
Complaints or queries
the procedures set out in it, please contact Mark
Williamson at email@example.com.
We take your privacy very seriously and aim to respond quickly
and flexibly to any queries or complaints that are raised.
You also have the right to raise concerns with Information
Commissioner's Office on 0303 123 1113 or at https://ico.org.uk/concerns